Get started
Sign in and manage your profile
Access your team, recover an account, and control profile preferences.
What you’ll achieve
You are signed into the correct account and workspace.
Before you begin
- Use the email address associated with your StepGen account or invitation.
On this page
Sign in or join an invited workspace
- 1
Open StepGen and choose the sign-in option. Enter your account email and password.
- 2
If a colleague invited you, open the invitation and follow the sign-in or account-creation flow with the intended email address.
- 3
After signing in, confirm that the expected workspace appears in the sidebar. Ask its owner to check the invitation if it is missing.
A share link and a workspace invitation serve different purposes. A share link lets someone view instructions; an invitation gives access to a workspace.
Recover access
- 1
Choose the password-recovery option on the sign-in screen. Enter the account email.
- 2
Check your inbox and spam folder for the reset message. Open the link and complete the reset page.
- 3
Return to StepGen and sign in. If the link is expired, request a fresh one rather than repeatedly using the old message.
Update your profile
Open the top-right menu and choose User Profile. Update the display name and save it so colleagues can recognize you in the workspace.
Beta preferences appear here when supported. Enabling beta features can reveal experimental controls, but does not override workspace licensing or administrator restrictions.
If access still fails
- Confirm that you used the invited account rather than another saved browser login.
- For a missing workspace, contact its owner. For a rejected or expired reset link, request a new reset email.
- Use Support & Feedback for a persistent problem. Include the action, time, and visible message, but never your password.